Currency Management
USD 美元 (Exchange rate: 0.158)
CNY 人民币 (Exchange rate: 1.000)
English
简体中文
Tool
Size Comparison
Calculation
Help Center
My Account
Member Centre
My Order
My Parcel
International Transit
Sign In
Sign Up
Shopping Cart
(0)
From China To Global
Help Center
Contact Information
Online Customer Service （8:00-20:00）
E-mail cs@sugargoo.com
Whatsapp 8618924747078
Customers First Finest Service
Business Purchasing
Forwarding
Mailing Restrictions
Shopping Guide
Size Assistant
Freight Calculation
Common Problems
●
How to calculate the fee of agency purchase
●
How long can I keep my goods at Sugargoo warehouse?
●
User guideline
●
What’s the Shopping Agent Service? Why I need it?
●
What kind of online-shopping-platform that Sugargoo are supported?
●
Will Sugargoo charges domestic delivery fee only once If I buy multiple merchandises from same seller?
●
Will Sugargoo arranges inspection for the products I buy by using purchase service?
●
Will Sugargoo arranges inspection for the Giveaways
●
Am I available to amend my purchase order after I submitted it?
●
What's the special of Sugargoo service?
●
Description of purchase order:
●
How long will seller sends out the merchandises which I already purchased?
●
For those goods are already sent out by seller, how long will it takes to Sugargoo?
●
Why should I pay for the shortfall while I already paid for products?
●
What should I do after merchandises are arrived?
●
The difference of Purchase service and International transit.
●
The process timing of each procedure.
●
Disclaimer of Purchase service & International transit.
●
Why am I being told that goods are out of sale by Sugargoo but the online-shopping mall still has?
●
Can I cancel purchase orders or return the merchandises and get my money back?
CUSTOMER SERVICE
Help Center
Contact Us
SHOPPING AGENT GUIDANCE
Tutorial
Service & Fees
Order Status
PAYMENT
Paypal
International Credit Card
Alipay
Wechat Pay
DELIVERY
Charges
Customs Clearance and Taxes
Receipt Information
AFTER SALES SERVICE
Storage
Inspection Information
